Free Refund & Return Policy Generator

Every online store needs a clear refund policy. Generate yours for free in under 2 minutes. Reduce chargebacks and build customer trust.

Generate Your Legal Documents

Answer a few questions about your business and get legally compliant documents in seconds. No legal expertise required.

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Why You Need a Refund Policy

A refund and return policy sets clear expectations for your customers about what happens after a purchase. It reduces disputes, prevents chargebacks, and builds trust with your buyers.

Legal Requirements

  • EU Consumer Rights Directive: Customers in the EU have a 14-day right of withdrawal for online purchases.
  • FTC guidelines (US): Refund policies must be clearly disclosed before purchase.
  • Australian Consumer Law: Consumers have automatic rights to refunds for faulty products.
  • Payment processors: Stripe, PayPal, and Shopify Payments all recommend a clear refund policy to reduce disputes.

Reduce Chargebacks

A clear refund policy is one of the most effective ways to reduce chargebacks. When customers know the rules upfront, they are far more likely to request a refund through your process rather than filing a dispute with their bank.